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One Platform. Every Possibility. Overview: Smart Communication Starts Here

At Siratel, we deliver more than just messages — we engineer intelligent communication experiences across every touchpoint.

Whether you’re sending OTPs to millions, deploying voice verification, or running interactive WhatsApp campaigns — our next-gen CPaaS infrastructure scales with your ambition.

With a ₹500 Cr backbone, 3B+ monthly transactions, and 99.9% uptime, Siratel empowers you to communicate globally, locally, and securely — all through one platform.

Explore Our Enterprise-Grade Communication Suite

SMS Solutions

Enterprise Messaging with Precision Delivery

Siratel’s SMS gateway is engineered for mission-critical communication — with Tier-1 operator routes, smart DLT integration, and ultra-high TPS support.

Built for fintech, healthcare, eCommerce, logistics & more.

A2P Messaging Infrastructure

Reach users with lightning-fast transactional & service messages.

OTP & 2FA SMS

Deliver secure access via one-time passwords with <3s average delivery time.

Promotional Campaigns

Boost sales with targeted bulk campaigns — fully DLT & TRAI compliant.

Smart Routing & Redundancy

Real-time fallback, AI-based path optimization, and full delivery logs.

RCS Business Messaging

Go Beyond Text — Say More, Show More

Say goodbye to plain SMS. With RCS, engage users with verified sender IDs, carousels, GIFs, CTAs, and more — right inside Android Messages.

Perfect for eCommerce, travel, BFSI, and event marketing.

Branded Sender Verification

Your brand’s logo, color, and profile — fully authenticated.

Rich Media Campaigns

Images, videos, product cards, CTA buttons & more.

Conversational Workflows

Two-way engagement with read receipts and user input.

High Conversion Templates

Use pre-built flows for onboarding, surveys, promotions, and support.

Voice Solutions

Automate, Verify, Convert — With Voice

Your brand, now with a voice. Siratel’s programmable voice platform lets you build, deploy, and scale IVRs, OTP calls, and callback flows instantly.

Trusted by call centers, BFSI leaders, and support-based teams.

Voice OTP & IVR Systems

Fast, reliable voice-based authentication and smart call menus.

Missed Call Services

Generate leads and user verification without customer cost.

Outbound Dialers (OBD)

Run large-scale pre-recorded campaigns with delivery analytics.

Toll-Free Numbers & Click-to-Call

Support-driven experiences that drive conversion.

Sirabot: AI Chatbot for Smarter Conversations

Automate support, capture leads, and boost engagement with the best AI chatbot for website, apps, and social media channels. Sirabot connects across WhatsApp, Messenger, Instagram, and more.

Perfect for eCommerce, BFSI, healthcare, travel, and enterprises of all sizes.

Omnichannel Presence

Engage customers on websites, WhatsApp, Instagram, Messenger, SMS, and more — all from one unified chatbot platform.

AI-Powered Conversations

Deliver human-like interactions with advanced NLP and generative AI, making responses smarter, faster, and empathetic.

Seamless Live Agent Handoff

Complex queries are smoothly transferred to your support team without breaking the conversation flow.

Analytics & Personalization

Track performance in real time and deliver personalized journeys that boost sales and engagement.

Truecaller Verified Business Caller ID

Build Instant Trust, Drive Higher Engagement

Stand out with a verified badge, brand name, and logo on every call. Truecaller Verified Business Caller ID helps you connect with customers confidently and improve call-pickup rates.

Perfect for sales, support, collections, and brand communication.

Branded Caller Identity

Display your brand name, logo, and verified badge on customer screens to ensure trust and recognition instantly.

Fraud Prevention & Security

Protect your brand from spoofing and impersonation. Verified Caller ID assures customers the call is genuine.

Better Call Answer Rates

Boost conversions by ensuring customers know who’s calling. Verified calls reduce spam perception and increase engagement.

Actionable Insights

Get detailed analytics on call performance, pickup rates, and customer engagement to optimize communication strategies.

Email API for High-Volume, Reliable Delivery

Power your business communication with Siratel’s Email API — the best Email API provider in India with worldwide delivery. Send transactional and marketing emails at scale with 99.99% uptime, high deliverability, and lightning speed.

Perfect for eCommerce, BFSI, SaaS, and enterprise-scale communication.

SMTP & HTTP Integration

Choose simple SMTP for quick setup or HTTP API for advanced, secure, and high-speed delivery.

Interactive & Personalized Emails

Send rich HTML and AMP emails with carousels, polls, and dynamic content tailored to every customer segment.

Enterprise-Grade Deliverability

Boost inbox placement with authentication (SPF, DKIM, DMARC), dedicated IPs, domain warm-up, and real-time validation.

Real-Time Analytics

Track logs, bounce rates, and engagement with live dashboards to optimize performance and ROI.

WhatsApp Business API

Conversational Commerce Starts Here

Unlock the power of personalized, real-time messaging with Meta-verified WhatsApp API — all managed securely via Siratel’s platform.

Empower your CX teams with rich media, buttons, and analytics.

Official API Access

Get started with full compliance and Green Tick verification.

Transactional & Promotional Templates

Send OTPs, order updates, reminders, offers — on autopilot.

Chatbots & Automation

Launch AI-powered conversational flows that drive engagement.

Multi-Agent Dashboards

Built for scale — assign chats, track performance, deliver delight.

CPaaS Cloud Platform

One API. Infinite Possibilities.

Siratel CPaaS lets you unify all communication — across SMS, Voice, WhatsApp, Email, and RCS — with enterprise-grade APIs and real-time dashboards.

Developer-friendly. Scalable. Fully secure. Welcome to the future of cloud communication.

Omnichannel API Stack

Plug-and-play integrations with robust documentation & SDKs.

Developer Playground

Test, simulate, and deploy instantly — with zero downtime.

Smart Automation Engine

Drag-and-drop workflows to build customer journeys with logic.

Live Logs & Analytics

Monitor, audit, and optimize every message, call, or interaction.

What Makes Siratel Enterprise-Ready?

Join Now

Ready to Elevate Your Customer Communication?

Whether you’re a SaaS platform, banking giant, eCommerce leader, or startup — Siratel has the tools, tech, and talent to deliver.

Request a Demo!

Want a personalized demo? Share your contact details and our CX expert will connect with you to schedule it at your convenience.