Refund & Cancellation Policy
Effective Date: 13 May 2025
Fair & Transparent Refund Policy
We want you to be completely satisfied with our service. This policy outlines your rights regarding refunds and cancellations.
Cancellations
You may cancel your service at any time by emailing accounts@siratel.com
For prepaid credits, cancellations will not affect used quota or current billing cycle.
Refund Eligibility
Refunds are issued only for unused credits or technical delivery failures caused from Siratel’s end (subject to review).
No refunds will be granted for promotional usage or trial accounts.
Processing Time
Refunds (if applicable) are processed within 7–10 business days to the original payment source.
Need Help?
Email: support@siratel.com | Call: +91 93100 15391
